Tuesday, 23 December 2008

HiTech Hosting.

All systems have performed 100 per cent this week.
We are still evaluating a supplier in depth for a hitech option for technically minded clients. Thus far we have pleased with the reults and we hope to be able to offer an advanced set of features for websites and e-mail. More in the New Year.
A Happy Christmas to you all.

Wednesday, 10 December 2008

Update

The switch to new servers by one of my upstream suppliers has settled down after around one day of occasional inability tp connect, and all now seems OK.
I have identified a possible supplier as an alternative and I am evaluating them in depth. If all works well I will be contacting clients on an individual basis to offer an upgraded service at the same cost.

Tuesday, 2 December 2008

Server 20 Clients Only

I am pleased to report that all accounts on this troublesome little server have been successfully switched to shiny new servers and so we should now be back to 100% e-mail efficiency.
I should like to thank clients for their forbearance. My "wholesalers" have said that theeir primary consideration was to ensure that no data was lost over the problems. Websites all worked 100% and no e-mails have been lost although they had to shut down access to e-mails and to the ability to update sites.

I am however taking a step back to revisit the question of alternative suppliers and strategies to minimise problems in the future.

Again thanks for your forbearance.